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Telecommunications Engineer - Senior Job

Full Job Title: Telecom Engineer, Sr

Job Number: 1702714

Location: Tampa, FL

Date Posted: 7-13-2017

Responsible for the design, implementation, support and management of Cisco Unified Communications architectures. Develops requirements, engineers, and manages all phases of a project including design, implementation, support and extensive troubleshooting of all Voice related issues.

Essential Functions:
  • Develops requirements, engineers, and manages all phases of a project including design, implementation, support and extensive troubleshooting of all Voice related issues.
  • Serves as an adviser to management and development staff for matters of voice infrastructure design.
  • Programs ICM scripting and configuration and other Cisco unified communication component management.
  • Responsible for planning, designing installations to include the build and deployment process.
  • Perform timely engineering reviews and planning of maintenance and upgrades for existing IPT infrastructure (hardware and software).
  • Oversee change management to include maintenance windows.
  • Manages the documentation process and maintenance of engineering artifacts.
  • Mentor/train team members in technical complexities of telecommunications infrastructure.
  • Performs other duties as assigned.
Additional Responsibilities:Candidate Education:
  • Required A Bachelor's Degree in IT, Telecom Engineering
  • Required or equivalent work experience 2 additional years of telecom experience
Candidate Experience:
  • Preferred 6 years of experience in supporting Enterprise Multi-Site Cisco Unified Contact Center Implementations
  • Preferred Other Experience with Cisco UC and UCCE platforms and applications (UCM, ICM, CVP, and VXML)
  • Preferred Other Experience with Cisco Tele-Presence (TMS), Cisco Jabber and Microsoft Lync Voice Integration
  • Preferred Other Experience with Desktop and server based applications.
  • Preferred Other Experience with Cisco Voice Gateways, AS 5400, VG224s
  • Preferred Other Knowledge of MS Active Directory and DNS
  • Preferred Other Demonstrated ability to perform complex problem isolation with Telecommunications infrastructures: PRI/T1/DS3
  • Preferred Other Experience with H.323 and SIP protocols
  • Preferred Other Demonstrated ability to perform complex problem isolation in LAN/WAN environments
  • Preferred Other Working knowledge of Cisco Routing and Switching
  • Preferred Other Working knowledge of Cisco VPN Technologies
  • Preferred Other Experience with third party recording software: NICE, VoIP and screen recordings.
Candidate Skills:Licenses and Certifications:
A license in one of the following is required:
  • Preferred Cisco Certified Network Associate (CCNA)
  • Preferred Cisco Certified Network Professional (CCNP)
  • Preferred Cisco Certified Internetwork Expert (CCIE Voice)
  • Preferred Cisco Certified Internetwork Expert (CCIE Routing and Switching)
  • Preferred Cisco Certifications Voice Professional (CCVP)
Technical Skills:
  • Preferred Intermediate Microsoft Visio
  • Preferred Intermediate Windows Operating System
  • Preferred Intermediate Linux Operating System
  • Preferred Intermediate CISCO Network Systems
  • Preferred Beginner MS SQL
Languages:

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Last Updated On: 12/9/2015