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Corporate Functions & Operations WellCare - Business Analyst Careers

Senior Business Analyst - Salesforce Job

Full Job Title: Senior Business Analyst - Salesforce

Job Number: 1804475

Location: Tampa, FL

Date Posted: 2018-07-09

Location: Henderson Rd, Tampa, FL 33634
Department: CNS - Network Performance
Reports to: Senior Manager, Network Integrity

Leads in the development of complex adhoc reports to enable process and trend analysis. Provides recommendations on the implementation of new/revised operational and/or reporting processes. Conducts special projects requiring a high degree of confidentiality and expert knowledge of multiple departments within the company. May provide project guidance and leadership to other Analysts.

Essential Functions:
  • Develops ad-hoc reports to conduct data analysis and validation.
  • Researches methodologies and conducts advanced metric reporting.
  • Analyzes trends to recommend process and/or operational improvements.
  • Prepares detail and summary level reports including written interpretation of analytic results.
  • Presents results to management, including data-driven business recommendations and alternatives.
  • Evaluates financial impact of implemented initiatives.
  • Performs other duties as assigned.
    Candidate Education:
    • Required: Bachelor's Degree in a related field or equivalent work experience, to include 2 additional years of experience in business information or analytics
    Candidate Experience:
    • Required: 5 years of experience in analytics
    • Preferred: 3 years of Salesforce experience
    • Preferred: 2 years of experience in Healthcare
    Candidate Skills:
    • Demonstrated written communication skills
    • Demonstrated interpersonal/verbal communication skills
    • Ability to effectively present information and respond to questions from peers and management
    • Ability to analyze and interpret financial data in order to coordinate the preparation of financial records
    • Ability to work as part of a team
    • Ability to work independently
    • Ability to work in a fast paced environment with changing priorities
    • Demonstrated organizational skills
    • Ability to remain calm under pressure
    • Ability to work overtime as required
      Technical Skills:
      • Microsoft Outlook
      • Microsoft Word
      • Microsoft PowerPoint
      • Statistical Analysis Systems (SAS)
      • Microsoft Excel
      • Microsoft Access
      • Knowledge of PC and UNIX environments
      • MS SQL
      *LI-JC1

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        Last Updated On: 12/9/2015