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Information Technology (IT) WellCare - Information Technology (IT) Leadership Careers

Reporting and Analytics - Director Job

Full Job Title: Director Reporting and Analytics

Job Number: 1804474

Locations:
Tampa, FL
Chicago, IL
Manhattan, NY
Newark, NJ
Atlanta, GA
Houston, TX
Columbia, SC
Lawrenceville, NJ

Date Posted: 2018-07-06

LOCATION: Henderson Road, Tampa, FL

DEPARTMENT: Health Services
REPORTING TO: VP, Healthcare QLTY & Analytics

Directs the organization with the critical information needed to make fact-based decisions, including building a strong business alignment with internal and external customers and providing key internal and external customers with information and analytics. Manages business and reporting analysts to produce operational reports by state and by product to management and external audit teams on time; continuously identify process to automate/eliminate reports by applying business process improvement and process reengineering to the report development wherever possible. Leads staff in gathering business requirements, preparing logical and physical reporting environments, and completing design, coding, testing and implementation of business intelligence reports. Works closely with other Analytics teams and program groups in providing effective reporting solutions.

Essential Functions:

Manages day-to-day functions of business and reporting analysts.
Provides senior leadership team with adequate information to make decisions (both strategic & tactical).
Analyzes reports, creates trend lines and makes recommendations/explanations.
Designs and builds utilization management dashboards/reports/models.
Performs in depth analysis of current trends to enable organization to diagnose and respond to changing competitive landscape.
Proactively evaluates macro-market data, technology and benchmarks to discern trends, anomalies, and areas of opportunities.
Works with internal report production teams to evaluate historical performance and forecast future performance.
Interprets, creates final recommendations and presents the results to key stakeholders.
Develops and directs the implementation of strategies to substantially improve data processing efficiencies.
Leads the execution of projects based on predictive analytics, customer segmentation and modeling, ad hoc business analytics and customer behavior reporting in support of internal global business partners.
Designs, develops and implements analytical models using appropriate data mining and statistical tools, analyze results and work cross-functionally to generate actionable recommendations.
Identifies and manages outside vendor relationships, where appropriate.
In partnership with leadership, identifies "what ifs" and improvement opportunities - and then performs analysis to quantify and validate.
Manages the overall planning, development, and implementation of reporting and analytics programs, products and services, particularly to address the medical service needs of members, network providers, market leadership, and other stakeholders.
Collaborates with Director, Quality Data Integrity to produce desired reporting for Markets.
Performs other duties as assigned.

Education Level
Education Details
Required/Preferred
A Bachelor's Degree in a related field
Required
A High School or GED
A Master's Degree in a related field
Preferred

Work Experience
State the minimum required for the job
Experience Level
Experience Details
Required/Preferred
7 years of experience in
an analytical role supporting business departments
Required
5 years of experience in
marketing/customer database analytics such as: analytic segmentation, measurement of strategy development, ROI analysis, modeling, web analysis, etc.
Required
3 years of management experience
Required

Licenses and Certifications
List professional licenses and certifications associated with this job
Licenses/Certifications
Other Licenses/Certifications
Required/Preferred
SAS Certified Base Programmer Credential
Required

Skills
State the minimum required for the job
Skill Sets
Other Skills
Proficiency
Demonstrated problem solving skills
Advanced
Demonstrated analytical skills
Advanced
Demonstrated written communication skills
Intermediate
Ability to lead/manage others
Advanced
Demonstrated interpersonal/verbal communication skills
Advanced
Ability to analyze information and covert related activities into a comprehensive work plan
Intermediate
Ability to influence internal and external constituents
Intermediate
Ability to represent the company with external constituents
Intermediate
Other
Ability to balance between attention to detail and strategic vision
Advanced
Other
Ability to analyze large, complex, multi-dimensional data sets.
Advanced
Other
Knowledge of data extraction, data mining and analysis tools (e.g., SQL, SAS, SPSS)
Advanced

Technology
List technical skills associated with the job
Technology
Other Technology
Proficiency
Required/Preferred
Oracle Database Management System (DBMS)
Advanced
Required
Microsoft Access
Advanced
Required
Statistical Analysis Systems (SAS)
Advanced
Required
SQL Server System
Advanced
Required
Microsoft Excel
Advanced
Required
Other
Crystal Reports and other relational database reporting & analysis tools
Intermediate
Required

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Last Updated On: 12/9/2015