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Information Technology (IT) WellCare - IT Management Careers

Reporting & Analytics - Senior Manager Job

Full Job Title: Senior Manager, Reporting and Analytics

Job Number: 1703765

Location: Tampa, FL

Date Posted: 8-24-2017

Location: Henderson Rd, Tampa, FL 33634

Department: Health Services - Encounters

Reports to: Director, Reporting & Analytics

Provides the organization with the critical information needed to make fact-based decisions, including building a strong business alignment with internal customers and providing key internal customers with information and analytics.Manage business and reporting analysts to produce operational reports by state and by product to management teams on time; continuously identify process to automate/eliminate reports by applying business process improvement and process reengineering to the report development wherever possible.Leads staff in gathering business requirements, preparing logical and physical reporting environments, and completing design, coding, testing and implementation of business intelligence reports. Works closely with other Analytics teams and program groups in providing effective reporting solutions

Essential Functions:

  • Manage day-to-day functions of business and reporting analysts
  • Provide management team with adequate information to make decisions (both strategic & tactical)
  • Solid database skills, data analysis skills, project management skills or experience
  • Design and build utilization management dashboards/reports/models
  • Perform in depth analyses of current trends to enable organization to diagnose and respond to changing competitive landscape
  • Proactively evaluate macro-market data, technology and benchmarks to discern trends, anomalies, and areas of opportunities
  • Work with internal report production teams to evaluate historical performance and forecast future performance
  • Interpret, create final recommendations and present the results to key stakeholders
  • Develops and directs the implementation of strategies to substantially improve data processing efficiencies
  • Lead the execution of projects based on predictive analytics, customer segmentation and modeling, ad hoc business analytics and customer behavior reporting in support of internal global business partners
  • Design, develop and implement analytical models using appropriate data mining and statistical tools, analyze results and work cross-functionally to generate actionable recommendations
  • Identify and manage outside vendor relationships, where appropriate
  • Performs other duties as assigned.
Candidate Education:
  • Required: Bachelor's Degree in a related field, or equivalent work experience
Candidate Experience:
  • Required: 7 years of experience in an analytical role supporting business departments
  • Required: 3 years of management and experience
  • Preferred: Health Insurance and/or Healthcare experience
Candidate Skills:
  • Knowledge of data extraction, data mining and analysis tools (e.g., SQL, SAS, SPSS)
  • Demonstrated problem solving skills
  • Ability to balance between attention to detail and strategic vision
  • Demonstrated analytical skills
  • Strategic thinking, sound business judgment, and problem-solving skills
  • Demonstrated interpersonal/verbal communication skills
  • Demonstrated written communication skills
  • Ability to lead/manage others
  • Ability to analyze large, complex, multi-dimensional data sets.
Licenses and Certifications:
  • Preferred: SAS Certified Base Programmer credential
Technical Skills:
  • Oracle Database Management System (DBMS)
  • Statistical Analysis Systems (SAS)
  • SQL Server System
  • Tableau
  • Microsoft Excel
  • Microsoft PowerPoint


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Last Updated On: 12/9/2015