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Information Technology (IT) WellCare - IT Management Careers

Reporting & Analytics - Manager Job

Full Job Title: Manager, Reporting and Analytics

Job Number: 1801659

Location: Tampa, FL

Date Posted: 3-6-2018

Location: Idlewild Ave, Tampa, FL 33634

Department: Operations

Reports to: Director, Technical Analysis

Provide the organization with the critical information needed to make fact-based decisions, including building a strong business alignment with internal customers and providing key internal customers with information and analytics.

Manage Business Analysts to produce operational reports by state and by product to management teams on time; continuously identify process to automate/eliminate reports by applying business process improvement and process re-engineering to the report development wherever possible.

Work with internal report production teams to evaluate historical performance and forecast future performance; Get agreement with stakeholders on key assumptions and risks; Design and build utilization management dashboards/reports/models; Interpret, create final recommendations and present the results to key stakeholders.

Other responsibilities will include managing projects, prioritizing work and allocating resources accordingly; partnering with various company department and markets to arrive at collaborative recommendations; perform in depth analyses of current trends to enable organization to diagnose and respond to changing competitive landscape; critically and proactively evaluate macro-market data and benchmarks to discern trends, anomalies, and areas of opportunity or uncertainty as well as participate in the development of metrics/dashboards to monitor market and business trends.

Essential Functions:

  • Manage day-to-day functions of business analysts
  • Ensures internal clients are satisfied with content (high data integrity) and timeliness
  • Provide management team with adequate info to make decisions (both strategic & tactical)
  • Analyze reports, create trendlines and make recommendations/explanations
  • Benchmark and forecast performance

Candidate Education:

  • Required: Bachelor's Degree in a related field; or equivalent work experience

Candidate Experience:

  • Required: 5 years of experience in analytics
  • Required: 1 year of management experience

Candidate Skills:

  • Demonstrated problem solving skills
  • Demonstrated analytical skills
  • Demonstrated project management skills
  • Ability to lead/manage others in a production environment
  • Ability to analyze large, complex data sets
  • Knowledge of data extraction, data mining and analysis tools (SQL, SAS, SPSS)

Technical Skills:

  • Statistical Analysis Systems (SAS)
  • SQL
  • Microsoft Excel
  • Relational database reporting and analysis tools

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Last Updated On: 12/9/2015