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Responsible for all aspects of the planning and delivery of strategic programs. Manages initiatives through advanced skills in project management and strong organizational relationships. Provides leadership and direction to matrixed teams to ensure the successful completion of complex enterprise programs.
Responsible for the delivery of strategic initiatives. Works with leadership to ensure the program strategy meets the business objectives. Oversees all aspects of program planning, management and execution (scope, schedule and budget). Responsible for creating comprehensive project timelines including sign-off from all workstreams. Ensures the project team creates and maintains appropriate deliverables while following WellCare standards and best practices.
Serves as the first escalation point for project issues and risks. Works directly with the project teams to resolve issues and create risk mitigation plans. Responsible for escalating well-formulated issues and risks to leadership. Can effectively communicate business and technology issues and solutions.
Drives program-level reporting to increase visibility and proactive monitoring of the program performance. Responsible for reporting program progress to all levels of the organization.
Responds timely to internal or external audit inquiries. Works to ensure all audit findings are appropriately documented and re-mediated.
Responsible for proactive management in areas such as risks, budget/forecast, dependencies, etc. Prepares strategic analysis of potential business and/or operational opportunities as needed.
Leads budget creation and management with business, technology and finance leadership. Responsible for updated actuals and forecasts.
Responsible for leading cross-functional teams, internal and external, through all phases of the project lifecycle to achieve project objectives. Encourages collaboration and ensures that all view points are represented and explored. Builds effective working relationships with the business and IT while holding team members accountable. Works to become a valued partner with the business and IT.
Works with IT to ensure solutions are thoroughly vetted and meet business needs.
Participates in negotiation of contracts and contractual changes and coordinates preparations of proposals, plans, specifications, and financial conditions of vendor contracts where appropriate.
May oversee the activities of one or more project managers and or project analyst, typically in a matrix managed structure. Coaches other team members on the project management process and best practices. Helps to build a sustainable and scalable ePMO.
Performs other duties as assigned.
Required A Bachelor's Degree in a related field or equivalent work experience
Preferred A Master's Degree in a related field
Required 8 years of experience in Progressive responsibilities in project management
Required 4 years of experience in Budget management including forecasting, earned value management, and burn rate
Preferred Other Healthcare or Managed Care experience
Preferred Other Information Technology
Intermediate Demonstrated analytical skills
Advanced Demonstrated interpersonal/verbal communication skills
Intermediate Demonstrated leadership skills
Advanced Demonstrated written communication skills
Intermediate Demonstrated ability to deal with confidential information
Intermediate Ability to communicate and make recommendations to upper management
Intermediate Ability to multi-task
Advanced Ability to work in a matrixed environment
Advanced Ability to analyze information and covert related activities into a comprehensive work plan
Intermediate Ability to implement process improvements
Advanced Ability to proof large bodies of materials
Advanced Ability to drive multiple projects
Advanced Ability to work within tight timeframes and meet strict deadlines
Advanced Ability to work in a fast paced environment with changing priorities
Advanced Ability to lead/manage others in a matrixed environment
Intermediate Demonstrated negotiation skills
Advanced Demonstrated organizational skills
Advanced Demonstrated problem solving skills
Advanced Demonstrated project management skills
Advanced Demonstrated time management and priority setting skills
Advanced Demonstrated customer service skills
Intermediate Other Understanding of managed care and its place in the health care industry.
Licenses and Certifications: A license in one of the following is required:
Preferred Project Management Professional (PMP)
Required Intermediate Microsoft Outlook
Required Intermediate Microsoft PowerPoint
Required Advanced Microsoft Project
Required Intermediate Microsoft Visio
Required Intermediate Microsoft Excel
Required Intermediate Microsoft Word
Required Advanced Other Experience in project management tools like Project Server, Clarity, Planview, or similar.