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Sales & Account Management WellCare - Product Management Careers

Product Manager - DSNP Job

Full Job Title: Product Manager - Dual Eligibility / Special Needs Plans

Job Number: 1804361

Tampa, FL

Date Posted: 2018-06-19

Location: Henderson Rd, Tampa, FL 33634 or Remote (WFH)
Department: Operations - Product Development
Reports to: Sr. Product Manager

Coordinates and supports the development, rollout, and management of Medicaid/Medicare products across all markets through identification, evaluation, research, design, and implementation. Acts as a liaison between the functional areas and the markets to ensure the successful sale, delivery, and maintenance of products. Leads projects and supports cross functional activity such as: root cause identification and resolution, product performance review, product development, and product rollout and training.
Essential Functions:
  • Support the internal development and implementation of new product benefits and service enhancements.
  • Oversees and coordinates cross functional projects which impact product performance through identification, resolution, and ongoing product performance monitoring.
  • Track and communicate key product performance indicators. Including analyzing the results and advocating changes to meet corporate goals.
  • Partners with functional areas such as Operations, Sales, Provider Relations, Finance, and Regulatory to review product performance/effectiveness and determine actionable items to address (including resolving member/product issues and conducting ongoing training).
  • Conduct market research activities to evaluate ongoing product performance.
  • Develop training tools to support the implementation and ongoing monitoring of product benefits and services.
  • Performs special projects as assigned.
    Candidate Education:
    • Required: Bachelors Degree in Marketing, Public Health, or a related field; or equivalent work experience to include 2 years of experience leading and/or support projects in healthcare and/or health insurance.
    Candidate Experience:
    • Required: 6 years of experience leading projects and the product lifecycle in the following areas: benefit design, benefit management and/or administration, product management and/or project management.
    • Preferred: 3 years of experience in product or project management of Medicare-Medicaid dual eligibility and/or special needs plans (SNP / DSNP)
    Additional Skills:
    • Ability to communicate and make recommendations to upper management.
    • Demonstrated interpersonal communication skills.
    • Ability to create appropriate presentations based on audience needs.
    • Ability to drive multiple projects.
    • Demonstrated time management and priority setting skills.
    • Ability to influence internal and external constituents.
    • Ability to proof large bodies of materials.
    • Demonstrated project management skills.
    • Ability to work in a fast-paced environment with changing priorities.
    • Ability to work within tight timeframes and meet strict deadlines.
    • Demonstrated analytical skills.
    • Strong leadership skills, including the ability to delegate, assess risk, and make educated remediation recommendations.
    Technical Skills:
    • Microsoft Excel
    • Microsoft Word
    • Microsoft PowerPoint
    • Microsoft Outlook

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      Last Updated On: 12/9/2015