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Pharmacy WellCare - Pharmacy Support Careers

Pharmacy Support Clerk Job

Full Job Title: Pharmacy Support Clerk

Job Number: 1806516

Location: Tampa, FL

Date Posted: 2018-09-10

Assists staff in a variety of tasks that help maintain proper work flow and meet time sensitive deadlines within the pharmacy department.

Pay: Non-Exempt / Hourly

Reports to: Supervisor, Pharmacy

Department: Pharmacy

Position Location: George Road Tampa, FL 33634



Essential Functions:

  • Labels / assigns incoming faxes in RightFax (or equivalent application) to help ensure critical pharmacy turnaround time frames are met.
  • Sends faxes on behalf of WellCare pharmacy to appropriate parties within designated service level agreements. (SLA's)
  • Organizes and prioritizes a variety of administrative and clinical job tasks in order of importance and impact on members and providers.
  • Conducts member and provider research; updating member profiles as needed.
  • Answers / conducts inbound and outbound calls with members and provider offices to provide resolution to claims (i.e.: additional information requests and medication determination updates).
  • Performs special projects as assigned.
Additional Responsibilities:
  • Runs reports and distributes to appropriate parties as necessary. (Specialty Pharmacy)
  • Coordinates specialty drug inventory levels such as check in, stocking, rotating stock, pulling/returning expired product. (Specialty Pharmacy)
  • Accepts and unloads deliveries. (Specialty Pharmacy)
  • Responsible for warehouse management such as ordering/management of supplies needed (i.e.: boxes, coolers, packing materials) (Specialty Pharmacy)
  • Packs and ships medications, supplies, paperwork etc. (Specialty Pharmacy)
Candidate Education:
  • Required A High School or GED
Candidate Experience:
  • Required Other 6 months experience in an office environment that allowed for attention to detail and the ability to work within time lines
Candidate Skills:
  • Intermediate Other Ability to evaluate information from both oral and written sources
  • Intermediate Ability to create, review and interpret treatment plans
  • Intermediate Ability to multi-task
  • Intermediate Ability to work within tight timeframes and meet strict deadlines
  • Intermediate Ability to work independently
Technical Skills:
  • Preferred Beginner Microsoft Word
  • Preferred Beginner Microsoft Excel
  • Preferred Beginner Microsoft Outlook

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Last Updated On: 12/9/2015