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WellCare - HR Administration & Support Careers

Human Resources Service Center Coordinator Job

Full Job Title: Human Resources Service Center Coordinator

Job Number: 1705846

Location: Tampa, FL

Date Posted: 12-13-2017

Department: Human Resources

Reports to: HR Service Center Supervisor

Location: 8715 Henderson Road, Tampa FL 33634

Provides support and assistance in the delivery of human resources activities to HR Centers of Excellence (Talent Acquisition, HR Business Partners, Employee Relations, Compensation & Benefits, Organizational Development), Associates and Leaders.

Essential Functions:
  • Responds to inquiries submitted via the HR Service Center (HRSC), email, mail, phone and in-person in a timely and efficient manner. Prioritizes issues and escalate issues as necessary.
  • Works with peers and other members of the HR team in the administration of HR programs such as benefits enrollment, Tuition Assistance, Referral Awards, etc.
  • Ensures accuracy of all Personnel Action Form transactions. Communicates with management on corrections and/or clarifications of job data to ensure adherence to CHMI policies and procedures.
  • Assists with new hire orientation as required.
  • Supports the continuous improvement and development of processing procedure documentation.
  • Performs other duties as assigned.
Additional Responsibilities:Candidate Education:
  • Required A High School or GED
  • Preferred An Associate's Degree in Business Administration or related field
Candidate Experience:
  • Required 3 years of experience in Human Resources or a similar administrative area
  • Preferred 1 year of experience in Benefits and/or Leave of Absence experience
Candidate Skills:
  • Advanced Demonstrated ability to deal with confidential information
  • Intermediate Demonstrated interpersonal/verbal communication skills
  • Intermediate Ability to work within tight timeframes and meet strict deadlines
  • Intermediate Demonstrated time management and priority setting skills
  • Intermediate Ability to work as part of a team
  • Intermediate Demonstrated written communication skills
  • Beginner Ability to work in a fast paced environment with changing priorities
  • Beginner Ability to multi-task
  • Intermediate Demonstrated organizational skills
  • Beginner Ability to represent the company with external constituents
  • Intermediate Other Displays committment to service, be process oriented, and have a sense of urgency balanced with good judgment
Licenses and Certifications:
A license in one of the following is required:
Technical Skills:
  • Required Beginner Human Resource Management Systems (Generic)
  • Required Beginner Microsoft Excel
  • Required Beginner Microsoft Word
  • Required Beginner Microsoft Outlook
  • Preferred Beginner Microsoft PowerPoint

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Last Updated On: 12/9/2015