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Corporate Functions & Operations WellCare - Clinical Support Careers

Durable Medical Equipment (DME) Coordinator Job

Full Job Title: DME Coordinator

Job Number: 1803770

Location: Tampa, FL

Date Posted: 7-11-2018

Evaluates the pre-service authorization request for Durable Medical Equipment, Orthotic and Prosthetics. Performs a unique role in reviewing records, uses subject matter expertise and compares information to established guidelines and the members benefit plan. Works closely with departmental clinical staff and management staff to impact the treatment plan and identify treatment plan alternatives.

DEPARTMENT: Legal-Regulatory Affairs

REPORTS TO: Director, Product Operations

LOCATION: Rocky Point, Tampa, FL

Essential Functions:

  • Utilizes WellCare guidelines, CMS and State criteria, Fee Schedules along with subject matter knowledge to make authorization decisions and assist Medical Director with review determinations
  • Ensures accurate coding using most current coding guidelines. Documents all information accurately.
  • Corresponds and communicates with providers, vendors, members and various Wellcare departments.
  • Identifies and refers cases appropriate for case management.
  • Identifies potential quality of care issues and refers to Quality department.
  • Ability to follow and apply all necessary regulatory requirements for assigned market.
  • Assists with implementation of health care initiatives in market.
  • Assist in implementation of specific strategies of quality and outcomes of care.
  • Performs other duties as assigned.
Candidate Education:
  • Required a High School or GED
  • Preferred an Associate's Degree in a related field
Candidate Experience:
  • Required 3 years of experience in a managed care setting, medical office or facility setting with demonstration of medical administration duties
Candidate Skills:
  • Intermediate knowledge of medical terminology and/or experience with CPT and ICD-9/10 coding
  • Intermediate demonstrated interpersonal/verbal communication skills
  • Intermediate demonstrated written communication skills
  • Intermediate ability to effectively present information and respond to questions from peers and management
  • Intermediate ability to multi-task
  • Intermediate work effectively within group to achieve desired outcomes

Technical Skills:

  • Required intermediate Microsoft Outlook, Word and Excel


  • Bilingual English/Spanish helpful

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Last Updated On: 12/9/2015