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Corporate Functions & Operations WellCare - Community Relations & Advocacy Careers

Community Health Worker Job

Full Job Title: Community Health Worker

Job Number: 1804432

Location: West Palm Beach, FL

Date Posted: 7-11-2018

Community Health Workers (CHWs) are frontline public health workers who are trusted members of and/or have an unusually close understanding of the community they serve. This trusting relationship enables CHWs to serve as a liaison/link/intermediary between health/social services and the community to facilitate access to services and improve the quality and cultural competence of service delivery.

DEPARTMENT: Health Services-Medicaid

REPORTS TO: Director, Field Care Management

Essential Functions:

  • Educating clients about how to use the health care and social service systems.
  • Gathering information for medical providers and insurers.
  • Educating medical and social service providers about community needs.
  • Providing individual support and informal counseling.
  • Providing Culturally Appropriate Health Education.
  • Assessing health risk factors and barriers to accessing care.
  • Developing a Personal Health Plan based on the client's vision for personal health and wellness.
  • Providing education and support on Lifestyle Modifications (healthy diet, importance of exercise).
  • Teaching concepts of health promotion and disease prevention.
  • Helping to manage chronic illness.
  • Providing navigation services for Florida's Healthcare System.
  • Providing resources, referrals and linkages to health related services in the community.
Candidate Education:
  • Required a High School or GED
Candidate Experience:
  • Preferred 2 years of experience in health or social services
Candidate Skills:
  • Intermediate ability to effectively present information and respond to questions from families, members, and providers
  • Intermediate ability to work independently
  • Intermediate demonstrated interpersonal/verbal communication skills
Licenses and Certifications:
A license in one of the following is required:
  • Required Valid driver's license (or readily available mass transit)
Technical Skills:
  • Required intermediate Microsoft Word


  • Bilingual English/Spanish preferred.

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Last Updated On: 12/9/2015