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Corporate Functions & Operations WellCare - Community Relations & Advocacy Careers

Community Health Worker Job

Full Job Title: Community Health Worker

Job Number: 1806486

Location: Pensacola, FL

Date Posted: 2018-09-10

Community Health Workers (CHWs) are frontline public health workers who are trusted members of and/or have an unusually close understanding of the community they serve. This trusting relationship enables CHWs to serve as a liaison/link/intermediary between health/social services and the community to facilitate access to services and improve the quality and cultural competence of service delivery.

Reports to: Director, Field Care Management

Department: Case Management

Location: Pensacola, FL

Essential Functions:

  • Educates clients on how to use the health care and social service systems.
  • Gathers information for medical providers and insurers.
  • Informs medical and social service providers about community needs.
  • Provides individual support and informal counseling.
  • Delivers Culturally Appropriate Health Education.
  • Assesses health risk factors and barriers to accessing care.
  • Develops a Personal Health Plan based on the client’s vision for personal health and wellness.
  • Provides education and support on Lifestyle Modifications (healthy diet, importance of exercise).
  • Teaches concepts of health promotion and disease prevention.
  • Helps to manage chronic illness.
  • Provides assistance in navigating state healthcare systems.
  • Provides resources, referrals and linkages to health related services in the community.
  • Builds partnerships with individuals, families, youth, and key stakeholders to promote recovery, resiliency and wellness.
  • Establishes mechanisms to increase the member and family voice in areas of leadership, service delivery and related committees and boards.
  • Communicates and collaborates with members and families to identify concerns and remove barriers that affect service delivery or member satisfaction.
  • Promotes the development and use of member and family support programs.
Additional Responsibilities:
  • Advocate for service environments that are supportive, welcoming and recovery oriented by implementing Trauma Informed Care service delivery approaches and other initiatives.
  • Collaborates with state or local agencies.
Candidate Education:
  • High School or GED
Candidate Experience:
  • 2 years of experience in health or social services
  • 2 years of experience in In Arizona, previous experience navigating a public Behavioral Health system
Candidate Skills:
  • Ability to effectively present information and respond to questions from families, members, and providers
  • Ability to work independently
  • Demonstrated interpersonal/verbal communication skills

Licenses and Certifications:
A license in one of the following is required:

  • Valid driver's license (or readily available mass transit)

Technical Skills:

  • Microsoft Word
Languages:

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    Last Updated On: 12/9/2015