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Corporate Functions & Operations WellCare - Community Relations & Advocacy Careers

Community Advocate Job

Full Job Title: Community Advocate

Job Number: 1806056

Location: Phoenix, AZ

Date Posted: 2018-08-23

Cultivates relationships with community based organizations, advocacy and civic/community leaders throughout an assigned area or state. Researches social safety net providers (community based and other) in order to populate and update “My Family Navigator,” a database of regional social safety net programs and services, and identify creative gap-fill strategies and fundraising opportunities with state and regional leadership as dictated by available social safety net and public health statistics.

Department: Community Advocacy

Reports To: Mgr, Community Advocacy

Location: Phoenix, AZ 85016

Essential Functions:

  • Researches social safety net providers and services in assigned local market to build relationships with important community based organizations, advocacy and civic/community leaders, schools, faith-based organizations and other service organizations.
  • Maintains relationships with important social safety net providers in order to populate and update “My Family Navigator,” (Navigator) a database of regional social safety net programs and services.
  • Utilizes social safety net data in Navigator to identify gaps when compared to county public health data and membership data. Determines and identifies creative gap-fill strategies.
  • Establishes and plugs into regional community planning efforts through HealthConnection Councils in order to help identify creative community based gap-fill strategies using local knowledge of needs and resources combined with community health and Navigator data.
  • Establishes need-based partnerships with social safety net providers working in evidence-based programs with positive health outcomes.
  • Identifies inbound and outbound grant opportunities and pursues obtainment in collaboration with Advocacy & Community Based Programs Department.
  • Serves as a community advocate for WellCare at local events and activities.
  • Performs other duties as assigned
Additional Responsibilities:
    Candidate Education:
    • Required A Bachelor's Degree in social work, public health, social services or related field
    Candidate Experience:
    • Required 1 year of experience in proven success working in community advocacy and/or “grass roots” advocacy efforts to achieve results.
    • Required 1 year of experience in non-profit, advocacy, community organization, or social work/social services.
    • Preferred Other Sales experience
    Candidate Skills:
    • Beginner Ability to effectively present information and respond to questions from families, members, and providers
    • Intermediate Ability to represent the company with external constituents
    • Intermediate Ability to work independently
    • Beginner Demonstrated negotiation skills
    • Intermediate Demonstrated interpersonal/verbal communication skills
    • Intermediate Demonstrated time management and priority setting skills
    • Knowledge of community, state and federal laws and resources
    • Beginner Other Ability to establish relationships with community leaders
    • Intermediate Other Knowledge of Medicaid regulations and programs and/or knowledge of public health
    Licenses and Certifications:
    A license in one of the following is required:
      Technical Skills:
      • Required Beginner Microsoft Excel
      • Required Beginner Microsoft Outlook
      • Required Beginner Microsoft Word
      • Required Beginner Microsoft PowerPoint

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        Last Updated On: 12/9/2015