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Supervises the regional/statewide community advocacy department. Establishes annual advocacy outreach plans including those for special populations as required by the state. Cultivates relationships with community based organizations, advocacy and civic/community leaders throughout the state. Researches social safety net providers (community based and other) in order to populate and update "My Family Navigator," a database of regional social safety net programs and services. Identifies creative gap-fill strategies and fundraising opportunities with state and regional leadership as dictated by available social safety net and public health statistics.
Implements strategic plans for the markets they serve.
Maintains relationships with important social safety net providers in the community in order to populate and update "my family Navigator", a family of regional social safety new programs and services, to keep the navigator database as accurate and up-to-date as possible.
Utilizes social safety net data in Navigator compared to county public health data and membership data to identify social safety net gaps in communities to establish HealthConnection Councils throughout the state and identify creative gap-fill strategies.
Creates and launches need-based partnerships with social safety net providers, supporting evidence-based programs with positive health outcomes.
Identifies inbound and outbound grant opportunities in collaboration with Advocacy & Community Based Programs Department.
Positively positions WellCare among community health leaders and public health planning collaboratives.
Provides coaching, counseling, training and performance management to new and current Community Advocates.
Provides significant input into associates' performance evaluations and hiring and terminations of staff.
Performs other duties as assigned
Additional Responsibilities:Candidate Education:
Required A Bachelor's Degree in public health, social services and/or related field
Required 4 years of experience in community advocacy and/or "grass roots" advocacy efforts in Managed Healthcare, Public Health, Social Services, and/or Community Based Organizations
Preferred 1 year of experience in managed care
Preferred 1 year experience in leading/supervising others
Intermediate Demonstrated interpersonal/verbal communication skills
Intermediate Knowledge of community, state and federal laws and resources
Intermediate Demonstrated customer service skills
Intermediate Ability to effectively present information and respond to questions from peers and management
Intermediate Ability to influence internal and external constituents
Intermediate Ability to represent the company with external constituents
Intermediate Ability to lead/manage others
Intermediate Demonstrated time management and priority setting skills
Intermediate Demonstrated negotiation skills
Intermediate Demonstrated organizational skills
Intermediate Demonstrated written communication skills
Intermediate Other Ability to present information to both large and small groups in formal and informal settings
Licenses and Certifications: A license in one of the following is required: Technical Skills:
Required Intermediate Healthcare Management Systems (Generic)