Department: Operations - Payment Integrity
Reports to: Coding Research Manager
Location: Remote - Work from homeManages claims coding rule process. Evaluates claims coding rule change request from clinical, financial, and claims operations perspectives. Provides regulatory and correct coding research on change requests and makes recommendations on correct payment policy and edit functionality. Defines requirements and partners with Business Analysts throughout testing and implementation. Manages the external Provider Dispute Process, supporting the frontline Provider Resolution Team, evaluating escalated disputes and supporting the Medical Director review process.
Additional Responsibilities:Candidate Education:
- Manages the external Provider Dispute Process by researching and evaluating escalated disputes and supporting the Medical Director review process.
- Manages research of claims coding rule initiatives including the development of detail work plans.
- Receives and logs requests of changes and appeals to committees ruling.
- Maintains a library of all the existing and retired rules, the source of the rule and the implementation/retire date of the rule (by Market and by Line of Business).
- Documents supporting authority for each claim coding rules by Market and by Line of Business (Master Grid).
- Participate in cross-functional teams to address key claims coding rule issues facing the organization.
- Administers communication to Markets and collects feedback.
- Evaluates change proposal from a regulatory perspective, financial perspective, and claims operational perspectives.
- Seeks professional feedback from Health Services, Finance, and Claims on claims coding rule changes.
- Identifies coding error (e.g., upcoding, bundling/unbundling) and recommends correct coding of medical claims.
- Researches CMS/State laws and AMA guidance.
- Presents change proposal to committee.
- Communicates effectively to markets.
- Develops relationship with claims coding rule software vendors.
- Receives, researches, and determines appropriate action steps for escalated provider disputes from Correspondence, PRT, Claims, and the Markets.
- Trains and/or provides guidance to Claims Coding staff.
- Support claims, configuration, PRT, and/or appeal & grievances teams as necessary.
- Perform other duties as assigned.
- Preferred An Associate's Degree in a related field
- Required 4 years of experience in medical coding field with a facility, provider or payer organization
Licenses and Certifications:
- Advanced Demonstrated written communication skills
- Intermediate Demonstrated leadership skills
- Intermediate Demonstrated interpersonal/verbal communication skills
- Advanced Ability to work as part of a team
- Advanced Demonstrated problem solving skills
A license in one of the following is required:
- Preferred Other Registered Health Information Administrator (RHIA), Registered Health Information Technician (RHIT) OR Certified Coding Specialist (CCS)
- Required Advanced Microsoft PowerPoint
- Required Advanced Microsoft Excel
- Required Advanced Microsoft Word
- Required Advanced Other Knowledge of CMS/State laws and AMA guidance
- Required Advanced Other Advanced user and knowledge of claims payment system
- Preferred Advanced Other Knowledge of 3M Encoder
- Required Advanced Other Strong knowledge of electronic medical records/billing systems and medical terminology and abbreviations
- Required Advanced Other Billing expertise in UB92, 1500 and other healthcare services