Full Job Title: *Supervisor, Care Coordination
Job Number: 1806129
Location: Phoenix, AZ
Date Posted: 2018-08-18
This position is for Care1st Health Plan, a WellCare Health Plans, Inc. company.
Department: Health Services -Medicaid
Reports to: Care Management Manager
Location: E. Camelback Rd, Phoenix AZ 85016
Job Type: Salary/ Exempt
Oversees the day-to-day activities of the team to achieve quality and service driven objectives. Monitors productivity and quality of outbound calls, inbound calls and documentation according to policies and procedures. Manages the team's E-time and attendance. Handles escalated issues as needed.