Provides in-depth business knowledge and advanced technical support to one or more business areas through developed and ad hoc analysis/reporting , as well as designing and programming complex, new processes/reports. Acts as subject matter expert for department or business unit on business systems/applications. Analyzes company functions, processes, and activities to improve computer-based business applications for the most effective use of money, materials, equipment, and people. Performs application/system design and implementation. Documents development requirements. Consults with end users to test and debug applications to meet client needs.
Reports to: Sr Mgr, Technical Analysis
Department: CNS-Network Performance
Location: Idlewild Ave, Tampa, FL
- Develops ad-hoc reports to conduct data analysis and validation.
- Confers with area/department to analyze current operational procedures and trends and identify problems.
- Conducts business analysis and recommends technical alternative solutions to management as to course of action that best meets the organization's goals.
- Research, evaluate and assess the financial impact of issues identified in data/processes.
- Analyzes requirements, procedures, and problems to automate processing or to improve existing business systems.
- Creates multiuser, real-time, robust database solutions.
- Acts as subject matter expert to provide business and technical expertise in requirements solicitation, system analysis, technical design, programming and documentation of business applications/systems.
- May be responsible for monitoring and reporting to management on the status of departmental projects: Anticipates and identifies issues that could inhibit achieving the project goals and objectives, and implementing corrective actions and mitigation strategies.
- Provides oversight and resolves complex issues, optimizing performance, resolving problems, and providing timely follow-up on identified issues.
- Provides guidance and training to staff on process, procedures and issue resolution.
- Performs other duties as assigned.
- Required A Bachelor's Degree in a related field
- Required or equivalent work experience in technical data analysis, conducting system analysis meetings, developing system design documents, developing project plans with achievable milestones and deadlines, and mediating different department demands to gain approvals on system scope and design.
- Preferred Other a Master's degree in a related field, i.e., Mathematics, Computer Science, etc may be considered in lieu of some of the required experience (not to exceed 2 years)
- Preferred 1 year of experience in Healthcare
- Required 4 years of experience in relevant programming to include SAS, SQL, VB.NET, or Oracle (or similar depending upon departmental requirements)
- Required 3 years of experience in related business analysis
- Preferred 1 year of experience in ASP/ASP.NET
- Intermediate Ability to communicate and make recommendations to upper management
- Advanced Demonstrated analytical skills
- Intermediate Demonstrated interpersonal/verbal communication skills
- Intermediate Demonstrated written communication skills
- Intermediate Demonstrated problem solving skills
- Intermediate Ability to work in a matrixed environment
- Intermediate Ability to work as part of a team
Licenses and Certifications:
- Preferred SAS Certification
- Required Intermediate Microsoft Access
- Required Advanced Microsoft Excel
- Required Intermediate Microsoft PowerPoint
- Preferred Intermediate SQL Server System
- Preferred Beginner Crystal Report Writing
- Preferred Intermediate Statistical Analysis Systems (SAS)
- Preferred Intermediate Visual Basics .Net
- Preferred Intermediate Oracle Database Management System (DBMS)
- Preferred Intermediate Other Cognos