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Primary point of contact for interface between the business users and IT teams. Formulates and defines systems' scope and objectives through research and fact-finding, combined with a basic understanding of business systems. Conduct analyses of business and user needs, documenting requirements and revising existing logic, as necessary. Employees in this position must be experienced in full Software Development Life-Cycle (SDLC) and understand the business impact of applications and the information technology available to meet those needs.
Partners with the Business users and IT teams to capture the business context - problem, current state, desired future state, objectives, business needs and impacted user groups.
Develops requirements (business, user and software requirements -- functional and non-functional) and establishing traceability of business and functional requirements in support the business vision.
Manages the requirements through the project lifecycle by establishing and maintaining agreements between the customer and the project team.
Plays a critical communications role by interacting with user (business domain) and with developers and testing personnel (technical domain).
Ensures the requirements are specified in a manner suitable for the intended audience and are understandable, unambiguous and capable of being implemented and tested.
Facilitates sessions using techniques to help define scope and requirements during the lifecycle of medium to large projects that may cross several business and technical domains.
Ensures change control and change management procedures are followed within the project team as they relate to requirements.
Responsible for executing elicitation techniques such as Interviews, Exploratory Prototypes, Facilitated Workshops, Focus Groups, Observation, User Task Analysis, Documentation Study and Surveys and overall Process Re-engineering.
Mentors less experienced Business Systems Analysts.
Additional duties as needed.
Required A High School or GED
Preferred A Bachelor's Degree in a related field
Required 3 years of experience in full Software Development Life-Cycle
Required 4 years of experience in an IT or Business Project role for analysis, development or testing
Required 2 years of experience in facilitating sessions using techniques to help define scope and requirements of medium to large projects that may cross 2 or more business and technical domains
Preferred SQL Skills
Preferred with Data warehousing or big data experience
Preferred data analysis experience
Preferred Other Health care experience
Intermediate Demonstrated interpersonal/verbal communication skills
Intermediate Demonstrated written communication skills
Intermediate Ability to work as part of a team
Intermediate Ability to work in a fast paced environment with changing priorities
Beginner Ability to implement process improvements
Intermediate Ability to work within tight timeframes and meet strict deadlines
Intermediate Other Experience in requirements meetings to understand and collect product, business, system and potentially data mapping needs
Intermediate Other Ability to think logically in solving assigned problems and to present recommendations with clarity in written and graphic form.
Intermediate Other Must be able to communicate business solutions to management for review and approval both verbally and in writing.
Licenses and Certifications: A license in one of the following is required:
Preferred Certified Business Analysis Professional (CBAP)
Required Intermediate Microsoft Outlook
Required Intermediate Microsoft Excel
Required Intermediate Microsoft Word
Required Intermediate Microsoft Visio
Required Intermediate Other Experience with Agile or Waterfall methodologies
Required Intermediate Other Knowledge of one technology or system platform, e.g, Pega, SQL, .Net, Java, etc.