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Corporate Functions & Operations WellCare - Community Relations & Advocacy Careers

Community Relations Specialist Job

Full Job Title: Community Relations Specialist*

Job Number: 1702539

Location: Springfield, IL

Date Posted: 10-2-2017

Implements programs to develop relationships with organizations to build community coalitions and promote health awareness and managed care. Develops and implements approved marketing strategies for events to interested candidates in the service area according to prescribed rules and regulations.

Essential Functions:
  • Markets Medicaid products to all interested eligible candidates through researching, organizing and developing marketing enrollment events.
  • Coordinates all event activities from registration and payment, to event setup-up and break-down.
  • Builds and maintains partnerships with local associations, organizations, clubs and provider offices that will provide additional marketing opportunities for WellCare.
  • Promotes health awareness, quality and managed care and assists WellCare with accomplishing its outreach, relationship and enrollment goal.
  • Maintains accurate data regarding community activity in tracking system.
  • Works closely with Provider Relations staff.
  • Performs other duties as assigned.
Additional Responsibilities:
  • Direct member and provider interaction to support and promote patient centered medical home approach (ie: interventions, care gaps).
  • Tracks and reports on enrollment activity.
Candidate Education:
  • A Bachelor's Degree in a related field or equivalent work experience required.
Candidate Experience:
  • 2 years of experience in HMO/Managed Healthcare or Insurance Industry required.
Candidate Skills:
  • Intermediate - Ability to effectively present information and respond to questions from families, members, and providers.
  • Intermediate - Ability to influence internal and external constituents.
  • Intermediate - Demonstrated customer service skills.
  • Intermediate - Demonstrated organizational skills.
  • Intermediate - Demonstrated interpersonal/verbal communication skills.
  • Intermediate - Knowledge of healthcare delivery.
  • Intermediate - Knowledge of community, state and federal laws and resources.
  • Intermediate - Experience in presenting information to large groups in a formal or informal setting.
  • Intermediate - Comprehensive knowledge of Medicaid regulations and programs.
Technical Skills:
  • Intermediate proficiency with Microsoft Outlook required.
  • Beginning proficiency with Microsoft Word and Excel required.
  • Beginning proficiency with SharePoint required.
  • Bilingual Spanish preferred.

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Last Updated On: 12/9/2015