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Corporate Functions & Operations WellCare - Community Relations & Advocacy Careers

Community Relations Specialist Job

Full Job Title: Community Relations Specialist

Job Number: 1703867

Location: Louisville, KY

Date Posted: 8-24-2017

Implements programs to develop relationships with organizations to build community coalitions and promote health awareness and managed care. Develops and implements approved marketing strategies for events to interested candidates in the service area according to prescribed rules and regulations.


REPORTS TO: SR. DIRECTOR, FIELD SALES & MARKETING

DEPARTMENT: KENTUCKY SALES-MEDICARE STATE

POSITION LOCATION: LOUISVILLE, KY 40223

Essential Functions:

  • Markets Medicaid products to all interested eligible candidates through researching, organizing and developing marketing enrollment events.
  • Coordinates all event activities from registration and payment, to event setup-up and break-down.
  • Builds and maintains partnerships with local associations, organizations, clubs and provider offices that will provide additional marketing opportunities for WellCare.
  • Promotes health awareness, quality and managed care and assists WellCare with accomplishing its outreach, relationship and enrollment goal.
  • Maintains accurate data regarding community activity in tracking system.
  • Works closely with Provider Relations staff.
  • Performs other duties as assigned.
Additional Responsibilities:
  • Direct member and provider interaction to support and promote patient centered medical home approach (ie: interventions, care gaps).
  • Tracks and reports on enrollment activity
Candidate Education:
  • Bachelor's Degree in a related field or equivalent work experience is required
Candidate Experience:
  • 2 years of experience in HMO/Managed Healthcare or Insurance Industry is required
Candidate Skills:
  • Ability to effectively present information and respond to questions from families, members, and providers
  • Ability to influence internal and external constituents
  • Demonstrated customer service skills
  • Demonstrated organizational skills
  • Demonstrated interpersonal/verbal communication skills
  • Knowledge of healthcare delivery
  • Knowledge of community, state and federal laws and resources
  • Experience in presenting information to large groups in a formal or informal setting
  • Comprehensive knowledge of Medicaid regulations and programs


:Technical Skills:

  • Required Intermediate Microsoft Outlook is required
  • Required Beginner Microsoft Excel is required
  • Required Beginner Microsoft Word is required
  • Required Beginner SharePoint is required
Languages:
  • Bilingual Skills in English/Spanish is preferred

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Last Updated On: 12/9/2015