*Sr Mgr, Reporting and Analytics

Provides the organization with the critical information needed to make fact-based decisions, including building a strong business alignment with internal customers and providing key internal customers with information and analytics.Manage business and reporting analysts to produce operational reports by state and by product to management teams on time; continuously identify process to automate/eliminate reports by applying business process improvement and process reengineering to the report development wherever possible.Leads staff in gathering business requirements, preparing logical and physical reporting environments, and completing design, coding, testing and implementation of business intelligence reports. Works closely with other Analytics teams and program groups in providing effective reporting solutions

Department: PHS - Reporting and Analytics

Reports to: Dir, Reporting & Analytics

Locations: Henderson Rd, Tampa, FL

Essential Functions:

  • Manage day-to-day functions of business and reporting analysts
  • Provide management team with adequate information to make decisions (both strategic & tactical)
  • Solid database skills, data analysis skills, project management skills or experience
  • Design and build utilization management dashboards/reports/models
  • Perform in depth analyses of current trends to enable organization to diagnose and respond to changing competitive landscape
  • Proactively evaluate macro-market data, technology and benchmarks to discern trends, anomalies, and areas of opportunities
  • Work with internal report production teams to evaluate historical performance and forecast future performance
  • Interpret, create final recommendations and present the results to key stakeholders
  • Develops and directs the implementation of strateies to substantially improve data processing effciencies
  • Lead the execution of projects based on predictive analytics, customer segmentation and modeling, ad hoc business analytics and customer behavior reporting in support of internal global business partners
  • Design, develop and implement analytical models using appropriate data mining and statistical tools, analyze results and work cross-functionally to generate actionable recommendations
  • Identify and manage outside vendor relationships, where appropriate
  • Performs other duties as assigned.
Additional Responsibilities:
    Candidate Education:
    • Required A Bachelor's Degree in a related field
    • Required or equivalent work experience
    Candidate Experience:
    • Required 7 years of experience in an analytical role supporting business departments
    • Required 3 years of management experience
    • Required Other In-Depth functional knowledge and broad multi-functional knowledge
    • Preferred Other Previous experience within customer service environment and health insurance preferred
    Candidate Skills:
    • Advanced Demonstrated problem solving skills
    • Advanced Other Ability to balance between attention to detail and strategic vision
    • Advanced Demonstrated analytical skills
    • Advanced Other Strategic thinking, sound business judgment, and problem-solving skills
    • Advanced Demonstrated interpersonal/verbal communication skills
    • Intermediate Demonstrated written communication skills
    • Advanced Ability to lead/manage others
    • Advanced Other Ability to analyze large, complex, multi-dimensional data sets.
    • Advanced Other Knowledge of data extraction, data mining and analysis tools (e.g., SQL, SAS, SPSS)
    Licenses and Certifications:
    • Preferred SAS Certified Base Programmer Credential
    Technical Skills:
    • Required Intermediate Oracle Database Management System (DBMS)
    • Required Advanced Statistical Analysis Systems (SAS)
    • Required Advanced SQL Server System Strong knowledge of relational databases architecture; experience with Teradata or Oracle query tools are required
    • Required Advanced Microsoft Excel Experience analyzing large, complex, multi-dimensional data sets
    • Required Intermediate Other Crystal Reports and other relational database reporting & analysis tools

      About us
      Headquartered in Tampa, Fla., WellCare Health Plans, Inc. (NYSE: WCG) focuses primarily on providing government-sponsored managed care services to families, children, seniors and individuals with complex medical needs primarily through Medicaid, Medicare Advantage and Medicare Prescription Drug Plans, as well as individuals in the Health Insurance Marketplace. WellCare serves approximately 5.5 million members nationwide as of September 30, 2018. WellCare is a Fortune 500 company that employs nearly 12,000 associates across the country and was ranked a "World's Most Admired Company" in 2018 by Fortune magazine. For more information about WellCare, please visit the company's website at www.wellcare.com. EOE: All qualified applicants shall receive consideration for employment without regard to race, color, religion, creed, age, sex, pregnancy, veteran status, marital status, sexual orientation, gender identity or expression, national origin, ancestry, disability, genetic information, childbirth or related medical condition or other legally protected basis protected by applicable federal or state law except where a bona fide occupational qualification applies. Comprehensive Health Management, Inc. is an equal opportunity employer, M/F/D/V/SO.