Sr Director CommUnity Impact

LOCATION: Henderson Road, Tampa, FL
DEPARTMENT: Public Affairs-Advocacy
REPORTING TO: VP, Advocacy & Comm Based Prog

Develops, implements and drives the overall strategy for all CommUnity Innovation initiatives within the Center of CommUnity Impact (formerly Advocacy & CommUnity Based Programs), including workforce innovation and social service contracting. Responsible for developing strategies that champion the program in order to measure and optimize performance, growth and scaled improvement.

Essential Functions:

  • Provides executive oversight for all program activities. Partners with VP on high level strategic initiatives and outputs.
  • Drives design and testing activities to improve the CommUnity Impact model through innovation
  • Identifies, troubleshoots, and innovates the CommUnity Impact model through cross-functional teams
  • Lead workforce innovation-specific and caregiver-specific development efforts across the Enterprise
  • Interfaces with senior leadership on strategic decision making related to CommUnity Innovation (including workforce innovation, including development and training, and caregiver supports)
  • Serves as primary liaison between the Center for CommUnity Impact and Business Development on RFPs, and in market expansion and/or new market pre-RFP development (especially for LTSS/LTC)
  • Leads contract negotiations and vendor management for workforce innovation and caregiver supports/training
  • Serves as primary liaison between the Center for CommUnity Impact and Business Development to effectively integrate the CommUnity Impact model with Health Services (including case management, quality analytics and reporting, discharge planning and so on)
  • Leads a team to research and review market needs and develops a strategic response in collaboration with market leadership
  • Identifies best practices within specific markets and scales these best practices across all markets to improve overall performance of workforce innovation, caregivers supports/training and other community-based LTSS services
  • Oversees development and new market launches related to CommUnity Impact
  • Drives the development and implement long-range plans, goals and objectives for new markets or markets newly adopting LTSS, workforce innovation and/or caregiver supports administered through the CommUnity Impact model
  • Performs special projects, as assigned


    Candidate Education:
    • Required A Bachelor's Degree in Marketing, Health Administration, or related field
    • Preferred A Master's Degree in Business or Healthcare Administration
    Candidate Experience:
    • Required 10 years of experience in Marketing, social services, workforce innovation
    • Required 8 years of experience in Direct leadership and management of a team
    Candidate Skills:
    • Advanced Ability to lead/manage others
    • Advanced Ability to work as part of a team
    • Advanced Demonstrated interpersonal/verbal communication skills
    • Advanced Ability to work in a matrixed environment
    • Advanced Ability to work in a fast paced environment with changing priorities
    • Advanced Ability to multi-task
    • Advanced Ability to communicate and make recommendations to upper management
    • Advanced Other Must be able to effectively maintain/build relationships across business and/or functional areas
    • Advanced Other Demonstrated contributor in a health care or managed care environment
    Licenses and Certifications:
    A license in one of the following is required:
      Technical Skills:
      • Preferred Intermediate Microsoft Outlook
      • Preferred Intermediate Microsoft PowerPoint
      • Preferred Intermediate Microsoft Word

        About us
        Headquartered in Tampa, Fla., WellCare Health Plans, Inc. (NYSE: WCG) focuses exclusively on providing government-sponsored managed care services through Medicaid, Medicare Advantage and Medicare Prescription Drug Plans to families, children, seniors and individuals with complex medical needs. WellCare is a Fortune 500 company, and in 2018, was recognized as a Fortune "World's Most Admired Company", ranking in the top five among the health insurance and managed care industry-a testament to the hard work and dedication of the company's nearly 9,000 associates who each day live WellCare's values and deliver on its mission to help its members live better, healthier lives. The company serves approximately 4.4 million members nationwide as of Dec. 31, 2017. For more information about WellCare, please visit the company's website at EOE: All qualified applicants shall receive consideration for employment without regard to race, color, religion, creed, age, sex, pregnancy, veteran status, marital status, sexual orientation, gender identity or expression, national origin, ancestry, disability, genetic information, childbirth or related medical condition or other legally protected basis protected by applicable federal or state law except where a bona fide occupational qualification applies. Comprehensive Health Management, Inc. is an equal opportunity employer, M/F/D/V/SO.