Senior Business Analyst

Department: Operations-Ops Core

Reports to: Manager, Operations

Location: Tampa, FL Idlewild

WellCare has an immediate opportunity for an experienced Senior Business Analyst to join our team! This position is based at our Tampa (Idlewild) location and is convenient to Tampa International Airport, International Plaza and the Westshore district. This position offers a full benefits package including 3 weeks of paid time off and is bonus eligible.
Our ideal candidate has experience building vendor and staffing models-in a call center environment (huge plus) and is a problem solver with the ability to identify risk, opportunities and business trends. We seek a team player with solid communication/people skills who has the ability to partner with financial analysts on the team to discuss projects, call center/budget models, variances and different initiatives as well as other teams to gather data and updates. This person will have strong organizational skills, understanding of priorities and be able to drive deliverables without reminders and follow ups. On the technical side, our ideal person will have Intermediate to advanced skills in SQL and database management. Proficiency in in Microsoft Excel to include VLookups, pivot tables and macros is essential.

Leads in the development of complex adhoc reports to enable process and trend analysis. Provides recommendations on the implementation of new/revised operational and/or reporting processes. Conducts special projects requiring a high degree of confidentiality and expert knowledge of multiple departments within the company. May provide project guidance and leadership to other Analysts.

Essential Functions:

  • Develops ad-hoc reports to conduct data analysis and validation.
  • Researches methodologies and conducts advanced metric reporting.
  • Analyzes trends to recommend process and/or operational improvements.
  • Prepares detail and summary level reports including written interpretation of analytic results.
  • Presents results to management, including data-driven business recommendations and alternatives.
  • Evaluates financial impact of implemented initiatives.
  • Performs other duties as assigned.
Additional Responsibilities:
    Candidate Education:
    • Required A Bachelor's Degree in a related field
    • Required or equivalent work experience 2 yrs business information or analytics
    Candidate Experience:
    • Required 5 years of experience in strong analytics, preferably in healthcare
    Candidate Skills:
    • Intermediate Demonstrated written communication skills
    • Intermediate Demonstrated interpersonal/verbal communication skills
    • Intermediate Ability to effectively present information and respond to questions from peers and management
    • Intermediate Ability to analyze and interpret financial data in order to coordinate the preparation of financial records
    • Intermediate Ability to work as part of a team
    • Intermediate Ability to work independently
    • Intermediate Ability to work in a fast paced environment with changing priorities
    • Intermediate Demonstrated organizational skills
    • Intermediate Other Ability to remain calm under pressure
    • Intermediate Other Ability to work overtime as required
    Licenses and Certifications:
    A license in one of the following is required:
      Technical Skills:
      • Required Intermediate Microsoft Outlook
      • Required Intermediate Microsoft Word
      • Required Intermediate Microsoft PowerPoint
      • Preferred Intermediate Statistical Analysis Systems (SAS)
      • Required Advanced Microsoft Excel
      • Required Advanced Microsoft Access
      • Preferred Intermediate Other Knowledge of PC and UNIX environments
      • Preferred Intermediate MS SQL
      • Preferred Intermediate Other May require knowledge of one or more of the following: SQL, Crystal, Diamond, Cognos, CRMS, Sidewinder
      Languages:

        About us
        Headquartered in Tampa, Fla., WellCare Health Plans, Inc. (NYSE: WCG) focuses exclusively on providing government-sponsored managed care services through Medicaid, Medicare Advantage and Medicare Prescription Drug Plans to families, children, seniors and individuals with complex medical needs. WellCare is a Fortune 500 company, and in 2018, was recognized as a Fortune "World's Most Admired Company", ranking in the top five among the health insurance and managed care industry-a testament to the hard work and dedication of the company's nearly 9,000 associates who each day live WellCare's values and deliver on its mission to help its members live better, healthier lives. The company serves approximately 4.4 million members nationwide as of Dec. 31, 2017. For more information about WellCare, please visit the company's website at www.wellcare.com. EOE: All qualified applicants shall receive consideration for employment without regard to race, color, religion, creed, age, sex, pregnancy, veteran status, marital status, sexual orientation, gender identity or expression, national origin, ancestry, disability, genetic information, childbirth or related medical condition or other legally protected basis protected by applicable federal or state law except where a bona fide occupational qualification applies. Comprehensive Health Management, Inc. is an equal opportunity employer, M/F/D/V/SO.