Project Analyst

Location: Idlewild Ave, Tampa, FL 33634

Department: Operations - Claims Adjustments

Reports to: Manager, Claims Command Center

Provides support to Department in managing, planning, and monitoring key projects from conception through implementation. Gather and analyze data to establish and maintain business policies, processes, and procedures in order to provide support to departments.

Essential Functions:

  • Manage a variety of moderately complex project activities.
  • Assist in all phases of project management: project planning, implementation and monitoring results.
  • Technical resource for converting moderately complex business issues into viable solutions through documentation and analytical sessions with matrix partners.
  • Assist in maintaining all project related materials (e.g. action plans, tracking tools)
  • Represent department in various task forces/committees.
  • Coordinate project activity and facilitate project meetings with staff and matrix partners.
  • Act as subject matter expert by providing technical assistance and guidance to management and associates on operational issues, process changes and activity status
  • Assist in the development and maintenance of various policies and procedures effecting the operations of the department.
  • Identify opportunities to improve department results, communications and operating efficiencies
  • Participate in cross-functional departmental planning sessions
  • Perform all other related duties as assigned by manager
  • May also assist in preparing various reports that cover forecast reports, budget status, and other management related reports
  • Assist is system requirements gathering and testing to ensure accuracy across multiple systems
Additional Responsibilities:
  • Develop and maintain correspondence (scripts, letters, educational materials) for large projects.
  • Develop and perform application testing and creates test scripts – UAT.
  • Review SIT test scripts.
Candidate Education:
  • Required: Bachelor's Degree in a related field or equivalent work experience (2 additional years of relevant experience)
Candidate Experience:
  • Required: 3 years of experience in project oversight and administration
  • Preferred: 1 year of healthcare industry experience
Candidate Skills:
  • Ability to effectively present information and respond to questions from peers and management Strong oral and written communication skills in order to present projects to small groups of upper management or direct users who may pose challenging or difficult questions
  • Ability to analyze information and covert related activities into a comprehensive work plan
  • Ability to analyze and interpret financial data in order to coordinate the preparation of financial records
  • Knowledge of healthcare delivery
  • Ability to influence internal and external constituents
  • Demonstrated interpersonal/verbal communication skills

Licenses and Certifications:

  • Preferred: Project Management Professional (PMP)

Technical Skills:

  • Microsoft Project
  • Microsoft Excel
  • Microsoft Access
  • Microsoft PowerPoint
  • Microsoft Visio
  • Microsoft Outlook


About us
Headquartered in Tampa, Fla., WellCare Health Plans, Inc. (NYSE: WCG) focuses exclusively on providing government-sponsored managed care services through Medicaid, Medicare Advantage and Medicare Prescription Drug Plans to families, children, seniors and individuals with complex medical needs. WellCare is a Fortune 500 company, and in 2018, was recognized as a Fortune "World's Most Admired Company", ranking in the top five among the health insurance and managed care industry-a testament to the hard work and dedication of the company's nearly 9,000 associates who each day live WellCare's values and deliver on its mission to help its members live better, healthier lives. The company serves approximately 4.4 million members nationwide as of Dec. 31, 2017. For more information about WellCare, please visit the company's website at EOE: All qualified applicants shall receive consideration for employment without regard to race, color, religion, creed, age, sex, pregnancy, veteran status, marital status, sexual orientation, gender identity or expression, national origin, ancestry, disability, genetic information, childbirth or related medical condition or other legally protected basis protected by applicable federal or state law except where a bona fide occupational qualification applies. Comprehensive Health Management, Inc. is an equal opportunity employer, M/F/D/V/SO.