Mgr, Medicare Sales

Recruits, trains, monitors (to include counseling), and motivates the outreach, member retention and field-based sales teams to prospect for, enroll and retain eligibles in the Medicare Advantage program. Provides oversight of all marketing/retention/sales activities related to distribution of resources, production reports, commission payouts, and mentoring of sales representatives on team. Presents and/or trains individual representatives to present the Medicare Advantage using approved presentation materials for in-home, telephonic and seminar settings. Ensures that Medicare Advantage plans are presented providing full disclosure, and in compliance with corporate policy and procedure. All other duties as assigned by Sales Director.

Essential Functions:
  • Motivates sales team to achieve annual enrollment goals.
  • Utilizes corporate sales support as a resource to achieve maximum results.
  • Manages the day to day functions of sales team including submission of enrollment forms, commission payouts, representative evaluations, training, and mentoring.
  • Assists team in generation of referrals for new business in order to reduce corporate lead dependency.
  • Utilizes territorial model philosophy to maximize team marketing efforts in attaining new enrollments.
  • Leverages available resources to meet monthly/annual disenrollment rate targets, along with other member retention metrics.
  • Manages team to achieve acceptable level of enrollments utilizing sources other than supported by corporate.
  • Provides oversight of field-based marketing teams to ensure sufficient quality lead volume to meet monthly enrollment targets.
  • Manages local telephonic outreach activity to ensure all enrollment objectives are met.
  • Checks all enrollment paperwork for accuracy.
  • Provides guidance to more junior associates based on WellCare’s best practice to improve performance and effectiveness.
  • Strictly adheres to the CMS and WellCare’s Marketing MIPPA regulations.
  • Performs other duties as assigned.
Additional Responsibilities:
    Candidate Education:
    • Required An Associate's Degree in a related field
    • Required A High School or GED
    Candidate Experience:
    • Required 3 years of experience in health insurance
    • Required 1 year experience in leading/supervising others
    Candidate Skills:
    • Advanced Demonstrated interpersonal/verbal communication skills
    • Advanced Demonstrated project management skills
    • Advanced Demonstrated organizational skills
    • Advanced Demonstrated leadership skills
    • Intermediate Demonstrated customer service skills
    • Intermediate Ability to represent the company with external constituents
    • Advanced Knowledge of healthcare delivery
    • Advanced Knowledge of community, state and federal laws and resources
    • Intermediate Ability to lead/manage others
    • Intermediate Demonstrated negotiation skills
    • Intermediate Other Ability to plan events
    • Intermediate Other Demonstrated public relations skills
    • Intermediate Other Ability to pay close attention to detail
    • Intermediate Other Ability to motivate and encourage the sales force
    • Intermediate Other Skills in prospecting for leads and converting to appointments; converting appointments into enrollments
    Licenses and Certifications:
    A license in one of the following is required:
    • Required Other Medicare Sales Certification and recertification
    • Required Licensed 2-40 Health Insurance
    • Required Other Driver's License
    Technical Skills:
    • Required Intermediate Microsoft Word
    • Required Intermediate Microsoft Outlook
    • Required Intermediate Microsoft Excel
    • Required Intermediate Microsoft PowerPoint
    • Required Intermediate Microsoft Publisher

      About us
      Headquartered in Tampa, Fla., WellCare Health Plans, Inc. (NYSE: WCG) focuses exclusively on providing government-sponsored managed care services through Medicaid, Medicare Advantage and Medicare Prescription Drug Plans to families, children, seniors and individuals with complex medical needs. WellCare is a Fortune 500 company, and in 2018, was recognized as a Fortune "World's Most Admired Company", ranking in the top five among the health insurance and managed care industry-a testament to the hard work and dedication of the company's nearly 9,000 associates who each day live WellCare's values and deliver on its mission to help its members live better, healthier lives. The company serves approximately 4.4 million members nationwide as of Dec. 31, 2017. For more information about WellCare, please visit the company's website at EOE: All qualified applicants shall receive consideration for employment without regard to race, color, religion, creed, age, sex, pregnancy, veteran status, marital status, sexual orientation, gender identity or expression, national origin, ancestry, disability, genetic information, childbirth or related medical condition or other legally protected basis protected by applicable federal or state law except where a bona fide occupational qualification applies. Comprehensive Health Management, Inc. is an equal opportunity employer, M/F/D/V/SO.