Manager, Configuration

Location: Henderson Rd, Tampa, FL 33634

Department: Operations - Configuration - Technical

Reports to: Sr. Manager, Configuration

Manage the activities of the Configuration Department. Build strong relationships with key functional areas. Responsible for all performance results of the Configuration Department.

Essential Functions:

  • Responsible for the performance management processes for direct reports including coaching, counseling, providing feedback, career planning, goal setting, and performance assessment.
  • Manages process improvement initiatives, seeking root cause and developing appropriate corrective action.
  • Establishes objectives, goals and performance measures for the function being managed.
  • Coordinates activities to ensure key deliverables are met and resolves conflicting demands.
  • Serves as primary contact for complex configuration issues.
  • Assists in developing short range plans for overall departmental activities
  • May oversee the implementation of programs and strategies
  • May act in liaison capacity with other areas and business units
  • May make recommendations on matters of policy and approve changes in area of expertise.
Candidate Education:
  • Required: High School or GED
  • Preferred: Bachelor's Degree in a related field
Candidate Experience:
  • Required: 5 years of experience in related provider data management
  • Required: 2 years experience in leading/supervising others
Candidate Skills:
  • Knowledge of provider data management and provider contract configuration.
  • Demonstrated interpersonal/verbal communication skills
  • Develop successful working relationships with key functional areas (ie.Provider Relations, Claims, Credentialing, etc..)

*LI-JC1

About us
Headquartered in Tampa, Fla., WellCare Health Plans, Inc. (NYSE: WCG) focuses exclusively on providing government-sponsored managed care services through Medicaid, Medicare Advantage and Medicare Prescription Drug Plans to families, children, seniors and individuals with complex medical needs. WellCare is a Fortune 500 company, and in 2018, was recognized as a Fortune "World's Most Admired Company", ranking in the top five among the health insurance and managed care industry-a testament to the hard work and dedication of the company's nearly 9,000 associates who each day live WellCare's values and deliver on its mission to help its members live better, healthier lives. The company serves approximately 4.4 million members nationwide as of Dec. 31, 2017. For more information about WellCare, please visit the company's website at www.wellcare.com. EOE: All qualified applicants shall receive consideration for employment without regard to race, color, religion, creed, age, sex, pregnancy, veteran status, marital status, sexual orientation, gender identity or expression, national origin, ancestry, disability, genetic information, childbirth or related medical condition or other legally protected basis protected by applicable federal or state law except where a bona fide occupational qualification applies. Comprehensive Health Management, Inc. is an equal opportunity employer, M/F/D/V/SO.