Human Resources Service Center Coordinator

Assists with providing support in the delivery of human resources activities. Ensures that all administrative duties are carefully coordinated and effectively executed and assists the team with projects as assigned.

Essential Functions:
  • Replies to inquiries from associates and other departments.
  • Assists with new hire processes.
  • Reviews submitted associate change forms for completeness and accuracy. Audits accuracy of data once uploaded into the personnel records and payroll system.
  • Responsible for management & associate support.
  • Performs data entry for manual PAFs e.g. internal transfers, rehires, manual hires.
  • Ensures completeness and accuracy of terminations.
  • Provides support as needed on processes within HR Operations. Looks for opportunities to streamline processes. Partners with Supervisor and/or Project Manager to implement.
  • May be responsible for maintaining shared email box(s) and/or sorting and distributing mail for Human Resources Operations team. (Based on assigned client groups)
  • May be responsible for scanning personnel files into electronic filing system.
  • Performs other duties as assigned.
Additional Responsibilities:
    Candidate Education:
    • Required A High School or GED
    Candidate Experience:
    • Required 2 years of experience in office administration/coordination and/or data entry, preferably in Human Resource or other related environment
    • Required Other Associates or Bachelors degree may substituted in lieu of the experience
    Candidate Skills:
    • Intermediate Demonstrated ability to deal with confidential information
    • Intermediate Demonstrated customer service skills
    • Intermediate Ability to work within tight timeframes and meet strict deadlines
    • Intermediate Demonstrated time management and priority setting skills
    • Intermediate Ability to work as part of a team
    • Intermediate Demonstrated written communication skills
    • Intermediate Ability to work in a fast paced environment with changing priorities
    • Intermediate Ability to multi-task
    • Intermediate Demonstrated organizational skills
    Licenses and Certifications:
    A license in one of the following is required:
      Technical Skills:
      • Preferred Beginner Human Resource Management Systems (Generic)
      • Required Beginner Microsoft Excel
      • Required Beginner Microsoft Word
      • Required Intermediate Microsoft Outlook

        About us
        Headquartered in Tampa, Fla., WellCare Health Plans, Inc. (NYSE: WCG) focuses primarily on providing government-sponsored managed care services to families, children, seniors and individuals with complex medical needs primarily through Medicaid, Medicare Advantage and Medicare Prescription Drug Plans, as well as individuals in the Health Insurance Marketplace. WellCare serves approximately 5.5 million members nationwide as of September 30, 2018. WellCare is a Fortune 500 company that employs nearly 12,000 associates across the country and was ranked a "World's Most Admired Company" in 2018 by Fortune magazine. For more information about WellCare, please visit the company's website at EOE: All qualified applicants shall receive consideration for employment without regard to race, color, religion, creed, age, sex, pregnancy, veteran status, marital status, sexual orientation, gender identity or expression, national origin, ancestry, disability, genetic information, childbirth or related medical condition or other legally protected basis protected by applicable federal or state law except where a bona fide occupational qualification applies. Comprehensive Health Management, Inc. is an equal opportunity employer, M/F/D/V/SO.