Community Engagement Partner

Reports to: VP, Market Public Affairs-NC
Department: NC-Community Advocacy-State
Position Location: Charlotte, NC

Cultivates relationships with community based organizations, advocacy and civic/community leaders throughout an assigned area or state. Researches social safety net providers (community based and other) in order to populate and update "My Family Navigator," a database of regional social safety net programs and services, and identify creative gap-fill strategies and fundraising opportunities with state and regional leadership as dictated by available social safety net and public health statistics.

Essential Functions:

  • Researches social safety net providers and services in assigned local market to build relationships with important community based organizations, advocacy and civic/community leaders, schools, faith-based organizations and other service organizations.
  • Maintains relationships with important social safety net providers in order to populate and update “My Family Navigator,” (Navigator) a database of regional social safety net programs and services.
  • Utilizes social safety net data in Navigator to identify gaps when compared to county public health data and membership data. Determines and identifies creative gap-fill strategies.
  • Establishes and plugs into regional community planning efforts through HealthConnection Councils in order to help identify creative community based gap-fill strategies using local knowledge of needs and resources combined with community health and Navigator data.
  • Establishes need-based partnerships with social safety net providers working in evidence-based programs with positive health outcomes.
  • Identifies inbound and outbound grant opportunities and pursues obtainment in collaboration with Advocacy & Community Based Programs Department.
  • Serves as a community advocate for WellCare at local events and activities.
  • Performs other duties as assigned
Additional Responsibilities:

Candidate Education:

  • Required A Bachelor's Degree in social work, public health, social services or related field
  • Required or equivalent work experience directly related to performing the duties and level of the position
Candidate Experience:
  • Required 1 year of experience in proven success working in community advocacy and/or “grass roots” advocacy efforts to achieve results.
  • Required 1 year of experience in non-profit, advocacy, community organization, or social work/social services.
  • Preferred Other Sales experience
Candidate Skills:
  • Beginner Ability to effectively present information and respond to questions from families, members, and providers
  • Intermediate Ability to represent the company with external constituents
  • Intermediate Ability to work independently
  • Beginner Demonstrated negotiation skills
  • Intermediate Demonstrated interpersonal/verbal communication skills
  • Intermediate Demonstrated time management and priority setting skills
  • Knowledge of community, state and federal laws and resources
  • Beginner Other Ability to establish relationships with community leaders
  • Intermediate Other Knowledge of Medicaid regulations and programs and/or knowledge of public health
Licenses and Certifications:
A license in one of the following is required:
    Technical Skills:
    • Required Beginner Microsoft Excel
    • Required Beginner Microsoft Outlook
    • Required Beginner Microsoft Word
    • Required Beginner Microsoft PowerPoint

      About us
      Headquartered in Tampa, Fla., WellCare Health Plans, Inc. (NYSE: WCG) focuses primarily on providing government-sponsored managed care services to families, children, seniors and individuals with complex medical needs primarily through Medicaid, Medicare Advantage and Medicare Prescription Drug Plans, as well as individuals in the Health Insurance Marketplace. WellCare serves approximately 5.5 million members nationwide as of September 30, 2018. WellCare is a Fortune 500 company that employs nearly 12,000 associates across the country and was ranked a "World's Most Admired Company" in 2018 by Fortune magazine. For more information about WellCare, please visit the company's website at EOE: All qualified applicants shall receive consideration for employment without regard to race, color, religion, creed, age, sex, pregnancy, veteran status, marital status, sexual orientation, gender identity or expression, national origin, ancestry, disability, genetic information, childbirth or related medical condition or other legally protected basis protected by applicable federal or state law except where a bona fide occupational qualification applies. Comprehensive Health Management, Inc. is an equal opportunity employer, M/F/D/V/SO.