Coding Research Analyst, Associate

Location: Idlewild Ave, Tampa, FL 33634 or WFH / Virtual / Remote

Department: Operations - Payment Integrity

Reports to: Supervisor, Claims Coding Rules

Escalation point for Operations Team assist with research, review and response to complex medical coding and payment policy inquiries. Perform in depth research of State and Federal Regulations, coding industry guidelines, and WellCare policy when evaluating existing and future edits as a result of inquiries and leads. Make recommendations for medical coding and payment policy edit changes based on clinical, financial and claims operations perspective. Supporting role for edit change implementation and problem solving. Subject matter expert on Medical Coding and Payment Policy for internal (corporate) and external (market and providers) partners. Ensures proper supporting documentation exists and is maintained on file for all processes.

Essential Functions:

  • Receives, researches, and determines appropriate action steps to support Operations with handling complex medical coding and payment policy inquiries and/or disputes.
  • Participates research of claims coding rule initiatives (expansion, MEI, Health Plan Policy, etc) including supporting the development, maintenance and execution of detailed project plans.
  • Maintains a library of all existing and retired rules, the source of the rule and the implementation/retire date of the rule (by Market and by Line of Business).
  • Documents supporting authority for each claim coding rule by Market and by Line of Business (Master Grid).
  • Participate in cross-functional teams to address key claims coding rule issues facing the organization.
  • Evaluates change proposal from a regulatory perspective, financial perspective, and claims operational perspectives.
  • Makes recommendation for edit changes.
  • Supports the edit change process.
  • Identifies coding error (e.g., upcoding, bundling/unbundling) and recommends correct coding of medical claims.
  • Researches CMS/State laws, WellCare policy and AMA guidance.
  • Develops relationship with claims coding rule software vendors.
  • Support corporate teams as necessary, inclusive of training in research and root cause.
  • Perform other duties as assigned.
Candidate Education:
  • Required: High School or GED
Candidate Experience:
  • Required: 3 years of experience in medical coding field with a facility, provider or payer organization
Candidate Skills:
  • Knowledge of medical terminology and/or experience with CPT and ICD-9 coding
  • Detail Orientation, understands big picture and captures relevant important information
  • Demonstrated written communication skills
  • Demonstrated interpersonal/verbal communication skills
  • Demonstrated problem solving skills
  • Demonstrated time management and priority setting skills

Licenses and Certifications:
A license in one of the following is required:

  • Registered Health Information Administrator (RHIA)
  • Registered Health Information Technician (RHIT)
  • Certified Coding Specialist (CCS)
  • Certified Professional Coder (CPC)
  • OR other related certification

Technical Skills:

  • Strong knowledge of electronic medical records/billing systems and medical terminology and abbreviations
  • Billing expertise in UB04, CMS1500 and other healthcare services
  • Knowledge of 3M Encoder
  • Microsoft Excel
  • Microsoft Word
  • Microsoft PowerPoint
  • Knowledge of one or more of the following: SQL, Xcelys, CES, iHealth or other claim editing software


About us
Headquartered in Tampa, Fla., WellCare Health Plans, Inc. (NYSE: WCG) focuses primarily on providing government-sponsored managed care services to families, children, seniors and individuals with complex medical needs primarily through Medicaid, Medicare Advantage and Medicare Prescription Drug Plans, as well as individuals in the Health Insurance Marketplace. WellCare serves approximately 5.5 million members nationwide as of September 30, 2018. WellCare is a Fortune 500 company that employs nearly 12,000 associates across the country and was ranked a "World's Most Admired Company" in 2018 by Fortune magazine. For more information about WellCare, please visit the company's website at EOE: All qualified applicants shall receive consideration for employment without regard to race, color, religion, creed, age, sex, pregnancy, veteran status, marital status, sexual orientation, gender identity or expression, national origin, ancestry, disability, genetic information, childbirth or related medical condition or other legally protected basis protected by applicable federal or state law except where a bona fide occupational qualification applies. Comprehensive Health Management, Inc. is an equal opportunity employer, M/F/D/V/SO.