Business Analyst

Location: Idlewild Ave, Tampa, FL 33634
Department: Operations
Reports to: Manager, Call Center Workforce
Identifies and recommends operational improvement opportunities through reporting, process and trend analysis. Develops ad-hoc reports for data analysis to support initiatives. Interacts with Management to recommend next-level operational strategies.

Essential Functions:
  • Develops ad-hoc reports to conduct data analysis and validation.
  • Researches methodologies and conducts metric reporting.
  • Analyzes trends to recommend process and/or operational improvements.
  • Prepare detail and summary level reports including written interpretation of analytic results.
  • Presents results to management, including data-driven business recommendations and alternatives.
  • Evaluates financial impact of implemented initiatives.
  • Performs other duties as assigned.
Candidate Education:
  • Required: High School diploma or GED
  • Preferred: Bachelor's Degree in a related field
Candidate Experience:
  • Required: 2 years of experience in data analytics
  • Preferred: 1 years of experience in healthcare
Candidate Skills:
  • Demonstrated written communication skills
  • Demonstrated interpersonal/verbal communication skills
  • Ability to analyze and interpret financial data in order to coordinate the preparation of financial records
  • Ability to work as part of a team
  • Ability to work independently
  • Ability to work in a fast paced environment with changing priorities
  • Demonstrated organizational skills
  • Ability to remain calm under pressure
  • Ability to work overtime as required
Technical Skills:
  • Microsoft Outlook
  • Microsoft Word
  • Microsoft PowerPoint
  • Microsoft Excel
  • Microsoft Access
  • SQL Server System
  • Statistical Analysis Systems (SAS)
  • Unix Operating System
  • Knowledge of PC environment
*LI-JC1

About us
Headquartered in Tampa, Fla., WellCare Health Plans, Inc. (NYSE: WCG) focuses exclusively on providing government-sponsored managed care services through Medicaid, Medicare Advantage and Medicare Prescription Drug Plans to families, children, seniors and individuals with complex medical needs. WellCare is a Fortune 500 company, and in 2018, was recognized as a Fortune "World's Most Admired Company", ranking in the top five among the health insurance and managed care industry-a testament to the hard work and dedication of the company's nearly 9,000 associates who each day live WellCare's values and deliver on its mission to help its members live better, healthier lives. The company serves approximately 4.4 million members nationwide as of Dec. 31, 2017. For more information about WellCare, please visit the company's website at www.wellcare.com. EOE: All qualified applicants shall receive consideration for employment without regard to race, color, religion, creed, age, sex, pregnancy, veteran status, marital status, sexual orientation, gender identity or expression, national origin, ancestry, disability, genetic information, childbirth or related medical condition or other legally protected basis protected by applicable federal or state law except where a bona fide occupational qualification applies. Comprehensive Health Management, Inc. is an equal opportunity employer, M/F/D/V/SO.