Business Analyst

Department: Ops-Integrated Communication
Reports to: Sr. Manager, Enrollment, Ops, Integrated Communication
Location: Tampa, FL Idlewild
WellCare has an immediate opportunity for an experienced Business Analyst to join our team! This position is based at our Tampa (Idlewild) location and is convenient to Tampa International Airport, International Plaza and the Westshore district. This position offers a full benefits package to include over 3 weeks of paid time off.
This is a member-facing position that supports enrollment related communications for our members. Our ideal candidate will be able to document design decision of final template design and follow an approval process; work with a wide range of design graphic objects in MS Word and Adobe Acrobat; have the ability to work in an Object Oriented tool; create or modify medium complex SQL queries in a relational database; create and understand Business requirements documents as well as collect and analyze data to perform root cause analysis for template problem solving.

Identifies and recommends operational improvement opportunities through reporting, process and trend analysis. Develops ad-hoc reports for data analysis to support initiatives. Interacts with Management to recommend next-level operational strategies.

Essential Functions:

  • Develops ad-hoc reports to conduct data analysis and validation.
  • Researches methodologies and conducts metric reporting.
  • Analyzes trends to recommend process and/or operational improvements.
  • Prepare detail and summary level reports including written interpretation of analytic results.
  • Presents results to management, including data-driven business recommendations and alternatives.
  • Evaluates financial impact of implemented initiatives.
  • Performs other duties as assigned.
Additional Responsibilities:
    Candidate Education:
    • Required A High School or GED
    • Preferred A Bachelor's Degree in a related field
    Candidate Experience:
    • Required 2 years of experience in strong analytics, preferably healthcare
    Candidate Skills:
    • Intermediate Demonstrated written communication skills
    • Intermediate Demonstrated interpersonal/verbal communication skills
    • Intermediate Ability to analyze and interpret financial data in order to coordinate the preparation of financial records
    • Intermediate Ability to work as part of a team
    • Intermediate Ability to work independently
    • Intermediate Ability to work in a fast paced environment with changing priorities
    • Intermediate Demonstrated organizational skills
    • Intermediate Other Ability to remain calm under pressure
    • Intermediate Other Ability to work overtime as required
    Licenses and Certifications:
    A license in one of the following is required:
      Technical Skills:
      • Required Intermediate Microsoft Outlook
      • Required Intermediate Microsoft Word
      • Required Intermediate Microsoft PowerPoint
      • Required Advanced Microsoft Excel
      • Required Advanced Microsoft Access
      • Preferred Intermediate SQL Server System
      • Preferred Intermediate Sidewinder
      • Preferred Beginner Statistical Analysis Systems (SAS)
      • Preferred Intermediate Unix Operating System
      • Preferred Intermediate Other Knowledge of Crystal, Diamond, Cognos
      • Preferred Intermediate Other Knowledge of PC environment
      Languages:

        About us
        Headquartered in Tampa, Fla., WellCare Health Plans, Inc. (NYSE: WCG) focuses primarily on providing government-sponsored managed care services to families, children, seniors and individuals with complex medical needs primarily through Medicaid, Medicare Advantage and Medicare Prescription Drug Plans, as well as individuals in the Health Insurance Marketplace. WellCare serves approximately 5.5 million members nationwide as of September 30, 2018. WellCare is a Fortune 500 company that employs nearly 12,000 associates across the country and was ranked a "World's Most Admired Company" in 2018 by Fortune magazine. For more information about WellCare, please visit the company's website at www.wellcare.com. EOE: All qualified applicants shall receive consideration for employment without regard to race, color, religion, creed, age, sex, pregnancy, veteran status, marital status, sexual orientation, gender identity or expression, national origin, ancestry, disability, genetic information, childbirth or related medical condition or other legally protected basis protected by applicable federal or state law except where a bona fide occupational qualification applies. Comprehensive Health Management, Inc. is an equal opportunity employer, M/F/D/V/SO.